The latest of Bibens's expansions, this location was a ground up project that opened its doors to the public in April, 2008, located in the Essex Shoppes and Cinema Outlet Mall directly across from the Essex Cinema. We continue to offer all standard departments as well as the same convenience and superior customer service of our other four locations. However, since it's larger than most neighborhood hardware stores, it allows for a larger assortment in each category, a very complete selection, including all the latest products on the market. And if we don't carry it, we don't say "No, we don't have it," we say, "We can find it for you" and in most cases, have it in 1-3 days!
Here we have a unique personality with creative quick and easy ideas for our consumers. We not only greet our customers, we talk to them, learn the details of their projects, and help them complete them in the best way possible. We share a laugh and connect with people on a different level, this makes us much more efficient and easier for customers to ask a wide range of question. At our service counter, we repair screens and windows, as well as cut keys, pipe, rope, chain, screen, and glass for those "do-it-yourself" jobs. Our aisles are clear, clean, and organized, and we feature fast checkout. We want all our customers to be completely satisfied, finding that same enjoyment within our store as we do!
What sets us apart from those other hardware stores? We listen to the Public everyday on what they need to buy and through the backing of our Distribution Center of over 65,000 items and our four other sister stores we go out of our way to accommodate that customer’s needs. We’re our own Buyers and we can get the items here at least twice a week if not sooner. Few other retailers can match that combination. We're happy to help you in any way we can, continuing the tradition of the helpful place with a family face.